Miles SkorpenHead of Consumer and Marketplace Product at OpenTable, OpenTable
Miles is responsible for the development, operation, and growth of OpenTable’s consumer and marketplace products, which include OpenTable’s apps, websites, and marketing tools for restaurants. Prior to joining OpenTable, Miles worked on products at eBay, led business development for RedLaser, co-founded CoPress, and was a consultant with McKinsey & Company. Miles studied at Swarthmore College.
Wed Oct 30 - 11:15am - 11:45am
The Complete Guide to Reputation Management
52% of the time consumers switch brands, it’s directly related to customer experience. This session will cover tips to help you deliver a winning customer experience, everywhere.Astor Ballroom