Kia KokalitchevaTech Reporter, Axios
Kia Kokalitcheva is a technology reporter based in San Francisco. She previously spent two years at Fortune, where she covered the “on-demand economy” and startups. Prior to that, she was a staff writer at the tech news site VentureBeat where she wrote about a broad range of topics, including social media and venture capital. She earned a B.A. in Political Economy from UC Berkeley, where she also got her first taste of journalism as an opinion columnist for the university’s award-winning student newspaper, the Daily Californian.
Wed Oct 30 - 11:15am - 11:45am
The Complete Guide to Reputation Management
52% of the time consumers switch brands, it’s directly related to customer experience. This session will cover tips to help you deliver a winning customer experience, everywhere.Astor Ballroom