Gerard MurphySr. Director of Product for Restaurants, TripAdvisor
Gerard Murphy, TripAdvisor’s Sr. Director of Product for Restaurants, spends his days making sure that hungry diners around the globe can find their next great meal. When he’s not working with diners, he’s helping owners get the most out of TripAdvisor. Follow along on his quest for the best Cuban sandwich on TripAdvisor’s social platform: https://www.tripadvisor.com/Profile/Gerard
The Complete Guide to Reputation Management
52% of the time consumers switch brands, it’s directly related to customer experience. This session will cover tips to help you deliver a winning customer experience, everywhere.