Gerard Murphy

Senior Product Director - Restaurants, TripAdvisor
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Biography

Gerard Murphy, TripAdvisor’s Sr. Director of Product for Restaurants, spends his days making sure that hungry diners around the globe can find their next great meal. When he’s not working with diners, he’s helping owners get the most out of TripAdvisor. Follow along on his quest for the best Cuban sandwich on TripAdvisor’s social platform: https://www.tripadvisor.com/Profile/Gerard

Sessions

Wed Oct 30 - 11:15am - 11:45am

The Complete Guide to Reputation Management

52% of the time consumers switch brands, it’s directly related to customer experience. This session will cover tips to help you deliver a winning customer experience, everywhere.

Astor Ballroom
Food Services Hospitality Intent Marketing
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