Chris Herring

Head of Website Strategy, Citizens Bank


Chris leads the public website teams at Citizens Bank. His role spans growth strategy, personalization, and experience production. In a 100% digital career, Chris has led digital strategy consulting for a large marketing agency and helped a traditional media company fight for its digital future. Chris is now supporting a digital transformation at Citizens by leading teams to implement platform and workstream enhancements that will drive meaningful engagement for Citizens customers.


Wed Oct 30 - 10:30am - 11:00am

Introducing Yext Answers: Search and the Customer Experience in the Age of Answers

Yext Answers puts natural language search onto your website, apps, and more — so your customers can find direct answers to all their questions about your brand. Hear from four early Yext Answers launch partners about how the product has impacted their customer experience.

Shubert Complex
Product Deep Dive Financial Services Healthcare Hospitality Search
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